Virgin Media customers can get. It's easy to turn on. Log in to My Virgin Media. 1, (if you have never done this before then it will be the default password on the sticker on the base of the hub), find the WiFI section and untick the boxes for both the 2. Click: Web Safe. For customers joining from. You can also call. Go to My Apps. These tools can be installed across all devices, including mobile phones, computers and consoles. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. We'll be more than happy to assist from here!Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Tried every browser, device, incognito mode etc. The question was whether to disable the modem's firewall and rely on the router's only. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. If you changed the computer's network settings to use any Public DNS does that re-gain access. 220. 1; Login with your username and password, default will be shown on the Hub itself. How To Turn Off Virgin Media Parental Lock (2023)In today's video i will cover parental control virgin media,virgin media web safe,virgin media web safe sett. If you could kindly inform us if this still happens when you visit a VPN site, we can take things further here - we may need to drop you a PM to try this on our side if this still isn't working for you!Child safe not working. 222. Below is the screenshot for reference and. We recommend keeping Virus Safe on. Hello, I am having this problem too. Contact the site operator for further help. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. Got the right passphrase?Consider trying the following: refreshing Web Safe page by pressing Ctrl + Shift + R to bypass browser cache; in a browser's Incognito / Private window; an alternative browser; If issue persist post back here to have issue flagged to forum team. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. 1/. 168. We'll go over how to set up the filter, what. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. How to bypass Virgin safe search? Accessing Websites Blocked By Virgin Media The easiest way to access websites blocked by your ISP is by connecting to a VPN. , fortnite. There you’ll find handy info on how to manage your O2 account and bills online, check your usage, make payments, unlock your device and more. 8. That is very good since the country is not a member of any signal intelligence alliances. 1. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Not blocking adult content. Virgin Media; My Virgin Media; Shop;. Not able to access websafe_setting page (able to go to update_profile page). Reply. Virgin Phone Switchover. 3. Please check the red bar at the top for a message from myself. From the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. Activate Web Safe In order to avoid future infections it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. When I go to the settings page and click to turn on, I get the message " Sorry the -. Account - Cable. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. The company is very reputable and assure me there are no issues with their certification. This is a place to discuss everything related to web and cloud hosting. 4. That can be turned off, or just don't use Virgin Media DNS. Changing DNS on your device is the best option VM have other DNS 194. Login in the the Virgin Media online account and try the to enable websafe. It's easy to turn on. Go to Switched on Families Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. . Abdelmonem. It’s important you choose a passcode that’s different to the one you use to unlock your device. Reply. Hi thank you fir the reply. on 09-07-2023 22:56. Here you’ll find all the help you need for Virgin Media related problems and issues. If issue persist post back here and in the meantime consider manually. 18-04-2022 18:13 - edited 18-04-2022 18:14. Go to your TV Guide. By turning on and opting in to Child Safe, Virgin Media will block the following unsuitable site categories automatically: Pornography; Violence; Crime; Hate; Drugs; Hacking;. Virgin Media also offers an additional security tool called F-In summary, my ISPs (Virgin Media) Web Safe Settings were on, and this resulted in some issue with connecting to github (ping GitHub. This can be closed. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". 1. e. we are aware of an issue with Web. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. Thanks for getting in touch. Use Google translate but you won’t be able to search. My Virgin Media App. No, you can keep using the same phone you’ve always used. This lets you manually addHi, First time trying to turn on websafe (didn't realise it was an option!) When I try to toggle buttons for virus safe and child safe on, they just automatically switch off again and I get the message, "Sorry the changes you made were not saved, please try again. Save and exit and that should be it. This antivirus software works across up to fifteen of your mobile and computer devices using WiFi, Ethernet or 4G. 22K; jpeg1. It works now. This thread is archived New comments cannot be posted and votes cannot be cast comments. Web Safe only works on devices connected to your Virgin Broadband at home. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Shows available as Catch Up TV are indicated with this symbol: Step 3. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. I'm going to send you a private message so we can look into this for you. This is a workaround for when Child Safe does not or can not be turned off. 168. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Uninstall on PC Uninstall on Mac Uninstall on iOS Uninstall on Android Virgin Media's award-winning internet security provides protection against viruses and malware. Please look out for it in the top-right, purple envelope. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Account - Mobile. If you need to change the settings of your Virgin Media hub while it’s in modem-only mode (to put it back. Browse the web from multiple devices with increased security protocols. Below are workarounds for when Child Safe & Virus does not or cannot be turned off Changing network settings to use any Public DNS should re-gain full access for the device. Morning everyone, I have seen a few posts relating to this, wondering if anybody had found a solution as there appears to be no easy access to call or email Virgin directly. Hi Carley, It won't even log me into my account, as soon as I click log in the Web browser just keeps loading. Phone. 222 and 208. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. Parental Controls and select the setting to “off” to disable parental controls. 4. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Just sign in to My Virgin Media and change your settings. Virgin Media Web Safe & Kodi . 1 REPLY billyg051 On our wavelength Options on 23-02-2023 22:15 Hi, @nigellowden Is it the Child Web Safe Filter you need to turn off? Login to your virgin. To close the port used by Telnet on the Virgin Media Hub 3: Access your Hub's configuration page - default web address: 192. Help with Volt. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. The Auto forward window opens. Networking and WiFi. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. Doesn't work in Igconito, Chrome Browser, Edge or Safari. 168. These are two settings – Virus Safe and Child Safe. Parental Controls and select the setting to “off” to disable parental controls. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. No, you can keep using the same phone you’ve always used. Can you help? 0 Kudos Reply. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. This includes restricting children from accessing inappropriate or adult content. It seems impossible to turn it off. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. then web safe can be turned off from there. Options. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. If your Virgin Mobile is connected to your home broadband, you can browse protected. com again and noticed a. I can access this site via o2 or other Wi-Fi providers but not VM. My Virgin Media App. 67. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. TV. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web. I have even tried blocking specific sites and childsafe is still not blocking it. I have confirmed this via phone call with virgin media. 2. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Nothing that I can do, unfortunately, as I am not a VM employee. 123. To turn off your guest WiFi network, visit your network settings by entering 192. We’ve covered what controls we offer and how to access them in this article. --. Virgin Media recommends a regular reboot of its routers which allows these digital workhorses to clear any issues that may have built up during hours of endless downloads and video streaming. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Virgin Media released their network level parental control option, Web Safe,. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. 168. run the Standard test and confirm the. on 09-08-2022 15:00. Unless virgin is specifically blocking the IPs of your. Find. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Follow these steps to turn off Virgin Web Safe: Note: Even with these settings turned on, you can use a VPN to bypass. Programmes rated 15, before 9pm. Log in to My Virgin Media. 1 on your browser. I think it can only be done through the account on there web page. Virgin Media Help - Get help, tips and advice to make the most of your Virgin Media Products and Services. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Go to your browser settings and click Advanced settings. Learn more. This includes restricting children from accessing inappropriate or adult content. - 5397856. I've turned off web safe but sites are still being blocked. Log in to your Virgin Media account using your email address and password. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Below are workarounds for when Child Safe & Virus does not or cannot be turned off Changing network settings to use any Public DNS should re-gain full access for the device. Lee_R. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. The first is categories. The first is categories. Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; How to change the wireless channel on my Hub in Self Care Videos 11-04-2017;3. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned off 0 KudosFix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. 100. 168. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. 1. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. not the VM Hub. Enter the email address to which you want to forward the messages. The forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Tap the Google account profile (picture or initials) in the top-right of the screen. 4. Virgin Media takes online safety seriously. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Here’s how you can access the Virgin Media router settings: 1. Virgin Mobile. Click: Web Safe. The only person able to manage (and turn off) BT Parental Controls is the account holder, and they'll receive email notifications when changes are made to the settings - useful if someone else in the household tries to override them. For this tool to work as intended, launch it, connect to a non-UK server, and enjoy IPTV as usual. Options. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Enter the email address to which you want to forward the messages. Turn on suggestions. Any website unsuitable for children is blocked by default. Click: Settings. This is the same message that I get from numerous sites. This should prevent the threat from spreading any further. 168. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. in Security matters Saturday; Re: Can’t deactivate websafe and websites are being blocked in Security matters 2 weeks agoBrowse Virgin Media Hub 5 Change Wifi Password How To Change Your Virgin Media Hub 5 Wifi Password sell products, solutions, and more in your community area. 222. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We would like to show you a description here but the site won’t allow us. 4. Pick a category to get started. If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. In the meantime try the following: for the unable to establish secure connection issue, check the device's date and time are correctly set1. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. The directions that i am fixing to give you (step-by-step) are for the Mobicip App. Lee_R. Options. Click Apply. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. 2. com via terminal and search the IP to see where its pointing to), so had to turn off the web settings, rebooted my router just in case and used a new terminal window to ping github. A new secure password will be generated for you. on 05-01-2023 17:27. Turn on SafeSearch VIP. If your websafe option is off, then the toggle will be greyed out. Click on Manage Web Safe. Any - 5320464. Select the ‘Security & Parental Controls’ option. Makes sure your dns settings on your computer are manually set - 8. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. SpeedCan I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Your account. My Virgin Media App. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Just sign into My Virgin Media and. You can change this by clicking on the toggle to switch on or off when needed. 2. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Firstly, turn off your device and disconnect from the network. If you changed the computer's network settings to use any Public DNS does that re-gain access. Use a free web proxy and enter Use the Get Magnet Link site. Virgin Media; My Virgin Media; Shop;. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. I keep getting the message seen in the attached picture. 222. I did try to get a timescale, the response i got was ASAP. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. Background. Check your connections Have a quick look at all your cables and connections and make sure everything’s firmly in place. Chatter and natter. Log in to My Virgin Media ; Go to My Apps; Select Parental Controls in Virgin Media Web Safe; Click on Manage Web Safe; Switch on Child Safe; Adjust the settings according to. If I click the autoforward box hoping to turn it off, it goes to the next page and says mail is forwarded to outlook. Turn on suggestions. . Hi, can you help me, I have the same issue where I want to turn off web safe but am unable to access the manage settings page for the web - 5104291. Web Safe only works when you’re connected to your Virgin Broadband at home. Yeah another Child Safe post, never turn it on before but now it's on blocking off some of our devices from going to certain sites as it's deemed child safe have logged into the Virgin media and it's showed grayed off but it's still active and blocking off sites. Turn on suggestions. Manage Your Account. Thank you for the help. Once logged in, select ‘My apps’ tab’. 0. run the Standard test and confirm the. Try both Mac and Windows. First turn off the Child Safe filter. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. I just bought an htc desire c android phone. Web Safe only works when you’re connected to your Virgin Broadband at home. com. Apply the Public DNS to the computer / device / your own Router i. Can somebody please advise how to turn the Child Safe Lock off?. Virgin is still working on a more flexible system. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. 9. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. artnada wrote: ». Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly - 5362887. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Here are our top tips to help you on your way. This would double NAT you and could expose the WebUI to internet. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. I keep getting the message seen in the attached picture. Once logged in you will see 2. Learn how you can change Web Safe settings to turn Child Safe off. If you changed the computer's network settings to use any Public DNS does that re-gain access. There you’ll find handy info on how to manage your O2 account and bills online, check your usage, make payments, unlock your device and more. 67. The Web Safe function was working properly for the full year that I was. 4 GHz and 5GHz bands. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. 8. Activate now in My. After just over 1 month of being a customer I’m already asking to leave as in my view VM are in breach of contract to me and failing to meet their Off Com service provisions. If your Virgin Mobile is connected to your home broadband, you can browse protected. on 02-09-2023 18:58. 168. This allows you to choose the type of content you can restrict. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Could I request for some intervention from any of the admin to. We know that children, particularly. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Virgin have a spammy DNS hijacking service. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Highlight the show you want. Cannot turn off web safe I want to be able to access a website and therefore need websafe to be turned off but the option does not allow - 5369625 Browse Virgin Media Virgin Media Community Hi, I’m using the Virgin TV Go app on an IPad Pro. 2. Sabrina. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Browse Virgin Media Virgin Media Community. Just sign in to My Virgin Media and change your settings. Can you try refreshing your network and clearing your cache and cookies. . 8. In order to check the settings, I will just need to take a few details via private message. Login to the Virgin Media online account in a web browser. Expand the Email option. Have you ever been able to access your online account?Thanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device?If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. The computers and devices you wish to authorise are set up so that. com email address, select your provider as virginmedia. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Virgin Media takes online safety seriously. in/myVM . 67. Post back here to have issue flagged to the forum team-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. and they all return the same result: ⋮. Reply. Accessing Websites Blocked By Virgin Media. Virgin Media takes online safety seriously. If you want to protect children, then click on the Child Safe filter. I signed in to "my account" but didn't see anything about websafe. How do I turn Virgin Media restrictions off? Before you jump to using a VPN, it’s worth checking what block features are turned on and whether you can access your. Phone. Please look out for the envelope on the top right of your. 8. It offers parents the ability to control what their children can do online, as well as parental controls. 4. Give it until 6pm and see if it allows you to save the choice made. Simply uninstall the Virgin Media Connect app and you. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . We are able to update this setting for you manually too, we just need to confirm a few account details. You are able to customise your settings, for example block. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. More about Virgin Internet Security. Open a search engine of your choosing. What’s more, it’s compatible with all. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block. 1. Virgin Media released their network level parental control option, Web Safe,. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Any website unsuitable for children is blocked by default. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select. Please note that doing so will reduce your online protection, but as Virgin has included some sites in their blacklist. As in the title, both were turned off several days ago but are still blocking websites. via the Virgin Media online account - disable Child Safe. Hi , Thanks for coming back to me. To turn parental controls off on Android, you need to go to the Play Store. 168. Anyway, I recently moved house (August) and kept the same package. 67. For some customers the Web Safe adjustments are not functioning. 168. Virgin Media also offers an additional security tool called F-I am trying to turn on the web safe settings but it's not working. You can connect via Wi-Fi or by using an Ethernet cable. Thanks!Web Safe turned off but still blocking websites. 1. Virgin Phone Switchover. 168. 1 or whatever else you like. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network.